Are your bags authentic?

All the products are Grade AAA+ Replicas, 99.9% same as the original ones but are not sold or represented as originals. They are for novelty purpose only. We guarantee that they are 100% brand new. Our replica handbags have all of the proper labeling in all the correct places, lining, locks and key set. The bags come with their dust bags, cards and serial numbers. Our products are the exact copy of the real thing. They look and smell just like the real one too.

Is your bag exactly what we see from website?

Yes, of course, we are confident that upon receipt of your bag you will find that it matches your order from the website exactly in size, external apperance and internal quality.

What kind of payment methods do you accept?

We accept the following payment methods:
:: Western Union

:: Paypal
:: Credit card : we only accept verified credit card(visa or master card)

What currency/dollar is it on your website?

Our prices are in USD. While you can pay your own currency online directly and the bank system will convert this charge into the equivalent in your local currency automatically. For more information about currency exchange, please check www.gocurrency.com or www.xe.com .

Questions about Shipment?

1.We offer FREE SHIPPING Worldwide for all orders, except on sale items.
2. Shipping time: 4-7 business days to most countries
3. Express delivery service: EMS
4. For on sale items, we charge $29. For order two or more, also free shipping.

Why my payment is declined?

Probably, the reason is that your credit card is not verified credit card.  We only accept verified credit cards. You can verify your credit card first on the official sites of visa or master card.Then you can easily pay online.

https://usa.visa.com/personal/security/vbv/index.html
http://www.mastercard.com/us/personal/en/cardholderservices/securecode/index.html

How to order via email? What can I do if I cannot find the bag on the site?

Firstly, choose the bag and send the bag’s name/url/pics to us via email.
Secondly, transfer the payment via western union.
Thirdly, send us your shipping information in the following form:

First name:
Last name:
Telephone number:
Address:
City:
Country:
Zip/postal code:

Last, after we received your payment, we’ll deliver the bag within 24-48 hours. The shipping time is about 6 days to most countries. So it takes about 5--10 days for you to receive the bags.

What if the shipment is lost or missing?

A replacement solution will be offered to you. All bags are insured before shipping.

What is your return policy?

Considering we only deal with high quality bags, thus you can be sure that there will be no return at all. Should return be required for some reason, due to defects, just inform us. We only accept return or refund for quality problem. For more information, please refer to Return & Exchange at the top of our homepage.

If you have any other questions, please contact us at sales@4bag4.com